Ebay Seller Protection Phase Two
However, if you cannot, or will not change business practices to provide a great customer experience, then eBay is not for you - As I said before, sellers who do not make customer service a priority make it difficult for everyone and are not welcome on eBay.
Sellers with strong DSR scores are going to fare very, very well on eBay. You will get better pricing, better visibility and an unmatched opportunity to reach customers and turn inventory to cash.
Quoted from: President of eBay Global Marketplace Operations Lorrie Norrington
She also went on the highlight a couple of changes, in addition to the recent seller protection changes, that she cited as a positive move to curb sellers fears. These were:
First, you can block buyers who have had more than one Unpaid Item strike in the past 12 months - previously it was restricted to more than one UPI strike in the last 30 days.
Second, beginning in May, you will be able to block buyers who have been reported by other sellers for policy violations like Feedback extortion or Feedback abuse.
So whats everyone’s thoughts on this? I personally like the first change as I am not interested in anyone that is willing to make a bid, win and then change their mind and simply not pay and hope the thing will go away because “the seller can get their monies back so what’s the harm”..
The second will have value as the option is utilised by sellers being unfairly treated by buyers on the basis of them exploiting the sellers “need/want” to maintain their Isauras.
Leave a Reply